Question: Need Help with Cover Art Not Being Displayed on the Aurender N10 Music Server


My dealer ran my LaCie hard drive files through JRiver software to ensure everything was okay (it was).  I then copied my LaCie hard Drive files to my Aurender. When competed, all the files were there but the album cover art was missing.  

As instructed by the dealer, I ran the files through the Aurender Media Manager to create an index. I then connected the LaCie hard drive to the Aurender and it ran for maybe 30 minutes.  I was hoping it would enable the album cover art but it did not.  The album cover art is missing from the display but all the albums are listed correctly (and play okay).

And, yes, I also checked iTunes on my MAC Book Pro computer and confirmed the album art is still on the LaCie hard drive. All my album cover art displayed perfectly using iTunes.

I am waiting for my dealer to call me with a solution for the missing cover art.  Does anyone know what I should do to get the album cover art displayed on the Aurender?  Am I missing a process that needs to be run?  Any suggestions are appreciated.

hgeifman
Hi
I got an N100H on Audiogon and am having some of the same issues you were.  First, regarding artwork, I've got all the artwork for 1700+ albums now embedded in the appropriate music files (thanks to BlissHQ), but only a handful of images actually display.  As I read the instructions on the Aurender website, the Aurender app looks first for "front" and "back" but will continue looking for other tags until something comes up. Evidently, I've either misconstrued the Aurender instructions, or the fact is that each and every one of the .jpg's now embedded in my music files needs to be renamed "front.jpg".  Ouch.  I have looked at the AppleScript you recommended, but am a bit confused as to how it works.  If it operates through iTunes, then it will rename the jpg's in the encrypted iTunes artwork file, which can't really help if the jpg's that Aurender reads are embedded in the music files.  Could you help me understand how it helped in your case?

Secondly, the Aurender seems convinced that my USB drive is the same (in terms of contents) as the internal HDD.  This is perplexing... The external USB drive has 1700 albums mostly AIFF.  The internal drive has 946 albums, all m4a (ALAC) files.  The weird thing is that the Aurender correctly identifies the external drive by name, but seems not to identify the contents properly, instead displaying the exact same files as are on the Aurender's internal drive.

I've not found Aurender help to be very useful in part because it's only via email as far as I can tell and in part because of the time difference between here and Korea.  Any advice you (or other forum participants) could offer would be hugely appreciated.
Best S
Hi stevensimon, If your album cover art is already included with your albums, you are okay EXCEPT the Aurender needs the cover art file to be named folder.jpg.
I do not know where you got the front.jpg name but it is wrong. You need to change the cover art file names to folder.jpg so your album cover art will be displayed on your Aurender iPad app. Since all your album cover art is already in the right folder, I do not think you need Doug's scripts. 

When you run Doug's Scripts, it takes the hidden encrypted cover art and places it with your albums and names it folder.jpg for your Aurender.  Other naming options are available but not needed for you. 

I am reviewing your other problem. 



You stated that "It seems your Aurender is convinced that your USB drive is the same (in terms of contents) as the internal HDD. The external USB drive has 1700 albums mostly AIFF. The internal drive has 946 albums, all m4a (ALAC) files".

I think your Aurender is getting confused between the USB drive and the internal HDD. I believe the Aurender always uses the HDD and needs to be told to use the USB drive. After you insert the USB drive, go into settings and see if you can direct the Aurender to play albums from the USB drive. I have never done this before and am guessing. Please review and let me know. I will do additional research and let you know.
I think this will work but I cannot test it on my system. Go into the Aurender iPad app and select the Aurender tab (for your albums). Go to the folder button (top row) and select USB. I believe this will instruct your Aurender to play albums from your USB drive and not the HDD. Please test and let me know if it works.

The Aurender guide states "When the Aurender searches for album covers, it first searches for the "front.jpg" file. If there is none, then it searches for the "folder.jpg" file". 

When I installed my Aurender, I was told my album cover art had to be named folder.jpg.   Since, it seems, your front.jpg names are not working, I suggest you change two albums to folder.jpg and see if your album cover art is displayed correctly.  Please let me know.