There seems to have been quite a bit written over the past several years regarding the myriad of reasons one can attribute to the demise of the brick and mortar audio shop. Rarely have I read however one of the most obvious reasons, which based on my experience, has got to be the simple fact that for the most part, they just didn't offer a high end listening experience. That, along with an elitist and careless attitude towards customer service, buried them as much as anything else. So here's my question. Who is the WORST audio shop/dealer you've ever encountered?
As above regarding all dealers/retailers in the greater NYC area, no surprise there. New Yorkers are well documented as being "rude" all around. Only suckers would patron those establishments.
If you want to get treated right in NYC go to Bright Audio on Ave A between 12th and 13th street . Al the salesman has been around the business for many years and knows his audio . No prejudice just good people looking to help .
I won't badmouth a store here, but I concur with some already mentioned. I will however say that John at Audio Connection in Verona New Jersey is a gentleman, knows his stuff, and cares about his customers. He actually cares to make sure you are happy. Unpretentious and a true class act. Not many shops like this anymore. Highly recommend you go there, even if it is a trek. It will be worth it.
You must have a verified phone number and physical address in order to post in the Audiogon Forums. Please return to Audiogon.com and complete this step. If you have any questions please contact Support.