*sigh*
I give up - it's a boutique company that *hand builds* cables per order. It should not be any mystery that they are back-logged if you read through the thread and no mystery that they don't spend their time answering questions online.
By my math, they were still within the 9 days promised when you told them it was unacceptable - in their shoes, I would have done the same and moved on to clients who are appropriate for boutique-type products and re-imbursed your money.
As for the 4 to 5 days - you need to read what was written, that was their goal but current listings are very very clear... "(Note: there is an approximate 6-8 business day period before shipping, as these are made to order, and there is a backorder list, at this time)"
Enjoy the Cerious and High Fidelity cables buddy...