Considering switching from Audio Research to PrimaLuna, troube with VS115 amp


Hello everyone, I have question that I hope some of you either can answer or have an opinion on. Ever since I was 17, I have always wanted to own Audio Research equipment. I’m 56 now, and finally was able to fulfill my life long dream. My first acquisition was an ARC LS15 pre-amp bought here used in mint condition. I paired it with a Vincent 331MK hybrid amp also bought here used in mint condition. The resulting sound was impressive. After that, I started looking for an ARC amp I could afford. The resulting search found me an ARC VS115 amp also here in used, awesome condition. This is where my problems and my doubts started. Upon hooking up the amp to my system, a tube in the left channel arced and blew a resistor. I had to take the amp to an ARC dealer and he installed a new resistor and suggested I buy all new tubes from ARC for the amp. I did and when I got back home, I again hooked up the amp and immediately upon turning the amp on, I started to hear thumping sounds coming from my left speaker, then, two left channel output tubes started to glow a very bright orange, and then white smoke started to rise from one of the tube sockets. I immediately turned the amp off. I called the dealer and he suggested I mail the unit back to ARC. I did and I am now waiting to see what they say.

During this time, I started to search out other brands and came across one called PrimaLuna. I have watched their videos and seen them compared to ARC equipment. Their build quality seems to be superior to ARC and the reviews are over the top. I am looking at their Dialogue Premium HP amp and their Dialogue Premium pre-amp. For what they cost, considering how they are built and supposedly sound compared to units costing 3 to 4 times their price, they almost seem too good to be true. Anyway, my bubble has been burst, and in simple terms, I am considering jumping ship and going with another company instead of ARC, despite all those years of drooling and waiting.

My main question is this, is there anyone out there that either owns PrimaLuna or has had experience with the equipment and can give me their opinion on owning and using it. Then, my second question is how does PrimaLuna really compare to other high end equipment such as ARC. Kevin Deal in his videos on PrimaLuna makes a very compelling case for the equipment. In one video, he compares an ARC LS17SE to the PrimaLuna pre-amp.

My last question is in regards to my ARC VS115 amp problems. Anyone have an opinion on what is going on with my amp or a VS115 in general. For those of you who want to know what else is in my system, I am using KEF 104ab speakers, a Cambridge Azur 752BD Blu-ray player as my CD player, Morrow Audio Cables and I am considering getting the Sony HAP-Z1ES music player for my digital files.

I greatly appreciate all who take the time to comment and give their opinions. I will be glad to answer any questions you may ask or provide additional. Thanks for your help. Steve.


128x128skyhawk51
Sammy,
Shouldn't you wonder even more what the Great well respected reviewers own themselves?
 Paid for, with their own money, in their own system?
If you want a clue it starts with an A and listed above.
May i suggest to relieve you from further consternation try being a participant in listening and loose being a spectator relying on others to choose your pets.
 Happy 4th
  Best,
 JohnnyR

Johnny your biased sarcasm makes me laugh. Enjoy your Quicksilvers and I do quite fine choosing MY OWN components. Always have and always will. I just don’t overpay for my components for example companies that start with an A. :)

Happy 4th,
Sam
fsonicsmith said... "PL puts out entertaining-even refreshing-ads touting that no piece of audio kit is as overpriced as the pre-amp and fails to back up the talk with a top-drawer pre-amp. They evidently need to hire a better engineering team and implement better parts, which means raising the price."

fsonicsmith ...Have you ever even listened to a Primaluna Dialogue Premium preamp with NOS tubes installed? My guess would be... you have not... 8(

I believe you are missing the point here. I am sure if PL wanted to make a $15,000 preamp... they very well could. I think what they offer for ones hard earned money is "outstanding sonic’s & quality of build" at a price point that is far more musically conducive than some other more highly touted brands. If you want to hear what the PL line can do,give a good hard listen to their products...then decide if spending more of your money is what you really need or want to do.




steakster...I did not compose the post. It was written by one Rob Roy.












Johnny I have enjoyed this hobby for several years now and never paid over $3000 for an amp, preamp or integrated amp. ARC these days have forgot about affordability and shot straight for the stratosphere so the majority of audiophiles can't afford their products. If you can then good for you however, there are many products that equal or perform better than ARC for much cheaper prices. OH and build quality is better also. Kevin brings out a great point. ARC uses circuit boards mainly whereas PL uses point to point wiring. Hmmmm why is this? 
I confess to not having heard the Dialogue Premium. Watch Fremer's videos of the ARC factory tour on youtube. It takes a week to hand-build a Ref 6 at AR's Minnesota factory. Every transistor is stuffed and soldered by hand, all assembly in every other aspect is by hand, parts are not only proprietary but are not shared from one model to the next, and after each piece gets measured, it does not leave the factory until Warren Gehl listens to it. Do you think that's the way of things with PL? Cheap labor saves a lot of money but there are far larger differences that account for the price differential. Point to point is very nice, It does not make one piece of gear better than another.