Schiit DAC Crashes Audirvana

Sounds like you’re not new to computers and DAC’s, but I’ll ask anyway
- have you made sure the latest versions/updates of the MAC OS and Audirvana are installed?
- this was the bulk of the issues I had with my Bifrost

I ran the Bifrost for couple of years and it uses the same USB interface card as the Gungnir.
Only problems I had were software related.

Does it play for a little while and then crash
- or does Audirvana crash immediately when you turn the DAC on?
- is it related to sample rate of the track?
- or do all rates cause it to crash?

Have you tried playing music straight from iTunes - i.e. without Audirvana in the mix?
- if it does not play just using only iTunes - it may be the USB interface card at fault

Have you tried emailing ...
- Damien at Audirvana
- he’s very helpful - and wil walk you through how get diagnostics from Audirvana

- Support at Schiit - maybe it’s the USB interface having an issue?

The above will assist in debugging your issue - thanks

The Gungnir is a very good DAC, but sometimes manufacturing issues creep into even the best of products.

It's also been very well "proven" in both Windows and MAC environments using many different interface programs similar to Audirvana, so I would not give up on it just yet. It is a keeper once you get over this problem

Regards... 

As stated above, please do not give up on Schiit.  Please email them as per this link:

http://www.schiit.com/contact/help-support

Sometimes interface issues occur between two products and you have to alert the parties and request their assistance.  Yes, it takes time but needs to be done as part of the process.  It could be a setting or something similar that needs adjusting.  

Please keep us posted.  

Please also ensure your Audirvana is updated to the current release.   I still think emailing Schiit is your best option.  

I've tried all of the above including emailing Schiit and gotten zero response from them. Other than sending it back and calling Amex to initiate a charge back I'm stumped.