Dragon, I kind of agree. I purposely didn't mention the name of the dealer as I didn't want things to 'go there'. The post has nothing to do with the sound of the product. I don't think any of us are saying it's not a great product.
My thoughts are about dealing with companies that can't deliver what is expected of a customer. If they can't keep up with basic delivery of their product, then how would they ever be able to fix what gets broken. If a company that is selling a 35k plus DAC (or whatever the high cost is) and they can't deliver a product that isn't DOA, then what kind of QA do they have?
As I stated above and in other posts over the years, I usually stay with named companies who will be there to service their products over time as I keep things for a long time. I notice that many stores change their products (companies) like underwear. Flavor of the day. What product is on the cover of the current mag.....we have all seen this at many stores.
Looking back at where I've purchased over the years (many stores as I know many owners, lol), nearly all of them have been carrying the same lines for a long time. They will bring in a new line or two over time, but only after the lines prove that they will support their products.
It's just alarming that a company who's selling gear in this stratosphere treats anyone the way they have been and continue to do. LH isn't the only one either. There have always been companies who are not on the up and up regardless of why. Buyer be ware I guess. Not even trying to get anyone to buy into my personal feelings, just sharing them.
My thoughts are about dealing with companies that can't deliver what is expected of a customer. If they can't keep up with basic delivery of their product, then how would they ever be able to fix what gets broken. If a company that is selling a 35k plus DAC (or whatever the high cost is) and they can't deliver a product that isn't DOA, then what kind of QA do they have?
As I stated above and in other posts over the years, I usually stay with named companies who will be there to service their products over time as I keep things for a long time. I notice that many stores change their products (companies) like underwear. Flavor of the day. What product is on the cover of the current mag.....we have all seen this at many stores.
Looking back at where I've purchased over the years (many stores as I know many owners, lol), nearly all of them have been carrying the same lines for a long time. They will bring in a new line or two over time, but only after the lines prove that they will support their products.
It's just alarming that a company who's selling gear in this stratosphere treats anyone the way they have been and continue to do. LH isn't the only one either. There have always been companies who are not on the up and up regardless of why. Buyer be ware I guess. Not even trying to get anyone to buy into my personal feelings, just sharing them.