Verastarr's Mike Powell upgrading SR "Stuff"

Well its clear someone does not understand communication. Did I say contact me direct for resolution ? Yep, pretty sure its above. So we can assume any communication 10 years ago was not clearly listened to or understood. After reading the reply posted here out of desire to harm rather than resolve, its clear you have a vendetta. Its why I asked for direct contact to offer anyone who feels they are not shored up to come get shored up. 10 years ago I was broke. Guess what ? Im not now. I’ll happily review your claim and if its legit, GIVE YOU MORE.. Am I nuts or was that completely ignored just to complain in public ? Yep, we all know someone like you. You dont want resolution, you want resentment inside. Bummer for your whole experience.. So we never did 3930, we did 3910. Our mod was licensed from Alex Peychev of APL HI Fi .. The guy that sold Denon 3910s for $8K and people lined up. Incredibly hard mod. We never farmed anything out.. Never had 5 levels either, never told anyone to buy another unit but we sure did. Evidently, we bought a second unit for you to get parts from as you state. I guess we did yours for free. If it broke a year later, bummer. I wonder what Denon revised on the next unit. How would you know if all your mods were not done ? HotRod mods is still up lol, never went down, its still there with all the old stuff.. Aaaand, I told you to contact me for resolution and you have not yet.. You simply want to hijack this post to make it about you not the amazing grounding cables Gary is speaking of. Its been 10 years.. Joe Casey, look at 68Petes post history, he is the utter definition of a fanboy. Wonder what Ricky was doing 10 years ago to customers Peter? Thats right Pete, things change. Broke is broke. Looks like according to your story we made a very valiant effort to get your unit done right, we even bought a unit for roughly $1K then made the expense of sending it to a third party more knowledgeable than us to get you taken care of. Then you contacted me a year later regarding his work ?? Anything could have happened in a year..
DPM 2340, (sorry dont know you by your moniker) If you feel you were treated unfair, please contact me direct, lets clear it up... Thats what my reply said above right ? .
This is a post to celebrate the incredible VERASTARR products, namely the new grounding cables. It was also to show gratitude for our above and beyond personal client service. As a testament to that, I offered to clear up and give more resolution to any unhappy folks from up to 15 years ago after I read Peters post. I am not aware that any unsettled business exists.. Who offers that kind of commitment to their clients in this industry, what kind of guy does that ? Mike Powell does, thats who.. ME, right here.. 5 seconds phone call or emails reach.

Mike Verastar
Yes you did do the 3930. I  still have the receipt give me a fax number and i will fax it to you!  Your invoice #2183  date 1/3 07 Whats the number to contact you???? The last mod on your web page at the time was for the feet to up grade from the hard plastic to a soft jell type. It was one of the ones not done that i can recall now. the other mods where ones you said could not be done to the unit. Because of the design you said. Alexs fixed it twice  in a 3 month period and said there is nothing more he could do with it. Alex moved his operation overseas so if i wanted it fix or looked at i would have had to ship it to him.  Yes Dennon went away from the design of the 3930, but i did not buy it from Dennon i bought it from you. SO FANBOY you never knew what was inside the player, what could be done and what could not. But your web page claimed you did.. When you could not do the work is when you brought Alex in and he installed a new board of his design to get it to your claim. But the mods on your web sight could not be done in full.

I recently and for the first time had the opportunity to connect with Mike on a mod to a DAC. He was outstanding in his engagement with me, despite my not moving forward with it. To me, that says a lot! 

@glory  Can you describe the MPC upgrade for the SR Tranquility Bases in more detail and what was different pre and post mod? Thanks.

Hi David, I can probably explain better. First off we offer the cable upgrades. Then as far as the MPC, we took out the single filter cap and replaced it with dual FC type, and that was the first test and it clearly worked. Next step is replacing the diodes then replacing the cable run..

Finally I will be trying a much larger linear low noise power supply on it to see if or how much it makes a difference.