Never heard Tekton speakers. Given the high cost of shipping these days, and the savings to the consumer associated with direct purchase, I think that the cost of shipping is reasonably put on the buyer. If you buy something from B&M store of any kind, and you want to return it, you usually have to bring it back to the place you bought it from. And many (but not all, I'll admit) mail/internet sellers place return shipping cost on buyer. Those that don't typically have so much purchasing power that they pay far less than a small manufacturer does, so they have little at risk. As far as payment up front w a cc guaranteeing a serious purchaser and not a lookie-loo, just read the threads on this site about folks returning stuff, claiming shipping damage or other nonsense. PayPal and the cc company charge-back policies place virtually all of the risk on the seller, so it's not unreasonable to ask the buyer to pay two-way shipping. If that does not work for you, you can vote with your feet and your wallet. Just my $0.02.