Thiel Owners

Good to see you-William.
I concur that anyone with a keen eye would have spotted physical damage of the amp upon inspection. Not only would the amp casing show some kind of damage, but the packaging as well.  I have been observing TMR for quite some time, pretty impressive operation. They even have in-house repair/restoration electronic techs. Selling faulty gear would not be in their financial best practice.  I had wondered which party, TMR or B.A.T., handled your situation directly?  Good to read that both stepped up and offered a favorable resolution.

Many Thanks! for replying to my query about the BAT's front end.
Across many Audio forums, your B.A.T. integrated, is highly regarded.
Happy Listening!

You hit upon the very nature of Thiel speakers- oblgny.
Clean, articulate, rich and uncolored presentation are just a few descriptors for Jim Thiel's speaker designs.  The Bass is certainly addressed in a non-overwhelming way.  Adding a Smartsub or REL will bring the boom into your room.
Happy Listening!

jafant,

Thiel Owners Need your Everything Thiel expertise. Pay attention.  Thiel is a dead company and other things like service, parts, Rob may be on the chopping block. Looks like a steep Crash and Burn dive.

Help your Thiel comrades.

Jafant...

TMR handled it directly.  Once I attempted the procedure BAT relayed to no avail, TMR sent me a shipping label back to BAT. They then shipped another unit to me. (They had 2)  All things considered there was an excellent synergy - one of your fave words - between manufacturer, retailer, and me, the customer. All pertaining to a recertified unit as well - imagine that!

Both companies have earned my trust should any opportunity arise in the future with either. Class acts. 

oblgny,

Bought a pair of MIT Oracle ICs from TMR recently. Condition was better than their rating of 7-9. Look like new condition. Very happy with their service. Waited 1 1/2 yr for this pair to show up. Grabbed them instantly. Would do business with them again.

See if you can get the "Everything Thiel Expert" to chime in on current state of affairs with Thiel, parts, service, and Rob in KY.

Best