Hmm. That's alarming. Have they alluded to any remedy?
Not yet. The gist of their (supervisor level) response is a high priority ticket has been issued and the next official firmware release is mid-October. In the interim, some beta testers on the AVS forum have already/also verified same. I have sent the following correspondence to Oppo, asking that their executive management team read it.
As of firmware 50-0913, the UDP-205 no longer always correctly, accurately and faithfully displays the proper aspect ratio while in source direct mode.
When the unit is essentially asked to do nothing (comparatively speaking) and can’t get that right, their (Oppo) presumed embarrassment should speak volumes and act as the catalyst for action.
In my opinion this issue should be of utmost priority to Oppo engineers and utmost concern to customers. Oppo engineers should do absolutely nothing - besides eating and sleeping - other than work to resolve this particular issue.
Alternatively, they could offer a full refund to those who would accept it.
Customers should be concerned because if source direct isn’t right, it certainly calls into question “what is”.
Once resolved, the company as a whole should then turn their attention to why this was never caught in the QA and beta process, and then implement a procedural and perhaps other change(s) to ensure this type of problem wouldn’t occur again.
Next, their engineers should turn their attention to creating the necessary conditions via hardware and/or firmware that allow a user to restore to a previous version of firmware. That could serve to mitigate these types of issues.
I ask everyone to add your voice/text to mine by calling and/or writing to Oppo, multiple times per week, until this is resolved.
Thank you.
