Audiotroy first of all thanx you for your time to adress your opinion…but here is what i feel…
„The Core is excellent and Naim’s products routinely rock!“
-you sell Naim so i wouldn’t expect you to say anything other than that but guess what, i am working in store that sells Naim also (allthough not their high end products) and nevertheless i have objectivity to call things their real name.
„Naim’s service and support is routinely excellent but as with Naim and many other companies Kef is a good example, with their LS 50 wireless, products are realeased on the market with a rudimentary feature set or with software platforms missing with the expectation that the features or platforms which are missing will be addressed shortly after launch.“
-i will put the accent on shortly in your sentence and then once again repeat what i wroted in my post. Well respected manufacturer Naim advertised that their new product IS Apple and Android compatible. My distributor sold me Core and took my money but well respected Naim did not told to my dealer before ordering that they did not finish Android version AS ADVERTISED and they of course took money from him. He told me that two other Core Android customers of his gave him machines back after Naim postponed Android app for second time (they postponed it at least 5 times) so this is not a isolated case and believe me i am very patient customer as i waited 4 months to Naim finish app…which was far from over…more crippled app than finished…so when you say that those things are to be addresed shortly and today is 10 MONTHS after they released product, you dont need to be too smart to get that something is very wrong. I am really not interested why most companies write iOS or Android…i am interested in FACTS in advert…they just wrote iOS first cuz most of their customers use Apple…so they want to say all other customers are less meaningful second class citizens and it does not matter i payed same price for Core…proper companies take care for ALL users, not a lot or most users…so after 10 months of waiting your sentence that i „got slammed by being an early adopter“ does not have common sense…i repeat one more time…stupid simple options as reading tagged Genre is still not working (and lots of other stupid simple options does not working according to user experiences on different forums)…is it so much hard to make that work (if you have opportunity ask Naim service that question, i have no nerves for their excellent service anymore)…im still searching candid camera in my home to someone finally say it was all a joke…
„Most Core users are going to load their music and will be searching by Artist first then album and then possibly Genre. „
-based on which research you got that information?…never mind…when i am in a different mood i guess that i firstly choose Genre of music and then Artist in that Genre and then Album…maybe im weird or stupid…but that is just me…i guess that you have your free choice how to chose music on your 2K pounds server…but not to make simple command as Genre to work when you import your properly tagged music from HDD after 10 months (and counting)…that is just plain rude…no apologies accepted…bad leadership nothing more or less…
-I dont want to act like bashing of Naim is all i got to say…Core is really good sounding unit with great potential (that is why my frustration is much bigger) that you just cannot compare with Mac minis or similar toys…Naim has audiophile linear powersuply on much higher level than switch PS on PC or Mac…whole another level…all components are carefully chosen for their low noise properties in contrast to PC or Mac…in shortly all hardware and software is made only for music and sound is much better and healthier… ripper is just better than any PC based one…if you have CDs collection you wont have any problems but if you collected your music for years just on HDD but without any CDs run far away from this machine… i am really sorry i will be forced to sell it cheap at the end…
-I have few simple questions for you Audiotroy…i am interested in Aurender N10…so does Aurender N10 recognise manually tagged files when you import them thru external to internal HDD as Genre, Artist and Album so i can browse my music as a normal human being (to have possibility to browse music thru folders like on PC is also good)…and what are the key differences in sound quality between these two machines…and if you have any other machine on your mind that fits my pretentious needs just say it.
You made me to hijack thread but this is just my Naim Core experience...so if you find time to answer thank you.