TriPlanar tonearm outward skating issue

Now, if Triplanar comes here and says that that issue is part of the toneaerm design at least the owners needs to know it but no explanation and not fixed trouble. !!!

I own two of them and neither has this problem.

I would contact Triplanar; but I've talked to Triplanar about this and he says that this problem can occur if the interconnect cable is pulled too hard. It causes the cable to not have enough slack going through the gimbals.

Its also easy to fix- just extract some of the wires from the cable where the clamp is mounted at the base of the arm so as to give the wires a bit more slack.

What Ralph said.  As for any pivoted tonearm, the four wires have to pass from the horizontal arm wand into the vertical shaft that supports the pivot and the bearing mechanism.  At that right angle turn, the wires can impede the motion of the bearing.  I think I once had this problem with my Triplanar, and it was an easy fix to just create a little slack where the wires exit the arm on their way to the phono stage.  Pulling the wires too tightly can cause it.  But if it's that simple, one wonders why Tri said he could not fix it; Tri is a smart guy.

^^ I think there was some confusion somewhere; as soon as I mentioned this issue to Tri, he knew the problem and the fix. IOW I am very certain that Tri didn't say that he couldn't fix it.

rauliruegas1

What is something " weird " is the very high tolerance levels that some times we audiophiles have with manufacturers or retailers when they just can’t fix a problem like the @wrm57 with his tonearm ...  where is that tonearm manufacturer that did not fix aproblem in its manugactured tonearm? , I think that when we take te responsability to fix a manufacturer problem we are taking out the main responsability of any manufacturer/designer ...   if Triplanar comes here and says that that issue is part of the toneaerm design at least the owners needs to know it but no explanation and not fixed trouble. !!!

That's absurd. The manufacturer has no obligation to come here and tell us about this pickup arm. We don't know if the OP even bothered to contact Triplanar. We don't know whether it has a manufacturing defect or not. Perhaps the OP purchased this used; perhaps it's been misused or abused in some way, or damaged in shipment, or improperly installed. The problem as described here should in no way reflect negatively on Triplanar - we have no reason to believe the manufacturer is at fault in any way.

Dear @cleeds : Maybe you are rigth ( for me is not absurd. ) but other than the OP wrm57 had the same problem and after he contacted the manufacturer the advise he gave him was not works and was wrm57 whom did it and posted here what he did it.

In my first post I told the OP to put in touch with the manufacturer, is up to him do it or not instead to following asking about.


It could be interesting that the Triplanar owners can make a simple test: with the AS mechanism at rest put in horizontal equilibrium ( zero VTF. ) the tonearm and see what happen and if no other tonearm shows what the OP and wrm57 posted then there is no problem in the design. In that test the tonearm must be totally inert at any point/position we moved in the horizontal plane.

Well, we can make this test with any tonearm we own and see what happens.

In the other side for me is not absurd that a manufacturer could comes here to help a customer. Never mind, I explain my point.

Regards and enjoy the MUSIC NOT DISTORTIONS,
R.