Just last week I called Ram labs with a question about my RM9. Got voicemail so (at their suggestion) I emailed them. Roger answered in less than 24 hrs, with a suggestion that actually solved my problem! Can't ask for much better customer support for a 20+ yr old product! And manoman, did he ever build a keeper when he conceived of the RM9!!!
Roger silk screens the tube biasing info on his amps top plates, so that in fifty or a hundred years they can still be optimized. Built to last, and sound real good long after more fashionable amps have been long dead, their many owners having finally gotten sick of repairing them when a bad tube blew them up or set them on fire.
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