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Thiel Customer Service - New ownership is terrible!!! - WHAT HAPPENED TO THIS COMPANY ?

  For the past month I've been trying to contact Thiel to get an R.A. for my tweeter that needs to be rebuilt for my 7.2. THERE IS NOW NO PHONE NUMBER FOR CUSTOMER SERVICE AS THERE USE TO BE as recently as last year and the support email address states " we'll reply within 48 hours " is a lie! I've contacted them three times without a single reply. Any ideas or suggestions? Anyone reading this might want to think twice if buying any Thiel used or new products now a days. What a shame.....
aolchris
jafant's avatar
jafant
19,602 posts
 
Thank You for the update- aolchris.
Good to read that your Thiel loudspeakers are singing again.
Those older Sony ES and Pioneer Elite power amps are Audio classics.
You may even find their sound and presentation a pleasant surprise in your system. Keep posting your listening thoughts and impressions.
Happy Listening!
jafant's avatar
jafant
19,602 posts
 
An update- aolchris?
Happy Listening!
kruisken's avatar
kruisken
11 posts
 
You can always try.  WWW.loudspeakerrepair.com   for rewinding voice coils they ship internationaly.

Stefaan.
jafant's avatar
jafant
19,602 posts
 
aolchris-
an update on your system?
Happy Listening!
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