2. misc-audio
  3. 133194-55004

Audio Horizons fuses.... won’t buy them again...

I’ve bought 5 Audio Horizons Platinum fuses a couple of months ago, for my amps, speakers and DAC.
Three days ago, coincidentially, the 5A fuses on my mono amps (Rogue Apollos), blew at the same time on start up. Replaced them with the OEM fuses, and everything works again.
I have a very good electrical installation, with independent lines for each amp, a no surges or anything strange occurred. My speakers, Evolution Acoustics MM3s are always ON, and nothing happened to the fuses on them.
I emailed Joseph Chow inmediately and his response was to send the fuses back to him (at my cost, I live in Ecuador...), to repair them for $70/each, plus shipping.
I have paid $138 for each fuse in October, and no warranty?... what a shame!!!
Won’t buy these fuses again, NEVER!!!
128x128leog2015
georgehifi's avatar
georgehifi
10,312 posts
 
leog2015
Audio Horizons: "We can reworking your fuse once it return and cost $70 each plus shipping".

Happy holiday! “

$70!!! bucks to fix a fuse. What next!!!

Save your $$ and throw it away as you would with a blown fuse.
And get a approved rated for your equipment $2.00 fuse from anywhere, Digikey, Farnell, Element 14, and many other suppliers of electronic components.
They may even have some $4.00 "special" ones that have branded ends.
There are 7325 to choose from here none much over $2, this should ring a bell about "audio" mains fuses
https://www.digikey.com.au/products/en/circuit-protection/fuses/139?k=Fuses&k=&pkeyword=Fuses&pv49=80&FV=ffe0008b&mnonly=0&ColumnSort=0&page=1&quantity=0&ptm=0&fid=0&pageSize=25
Cheers George
geoffkait's avatar
geoffkait
23,365 posts
 
George, you just don’t get it. Audiophiles want fuses that sound good. Haven’t you been paying attention? They don’t want some cheap jive fuse. They’ve been there, done that. That’s why audiophiles have bought ten thousand aftermarket fuses since they first can out almost 20 years ago. Don’t be a cube, rube, go ape! 🤪 Holiday tip: resolve for the New Year to try an aftermarket fuse for yourself. See what all the hoopla is about. Don’t be a hater, be a lover. And be sure and try both directions.
sfseay's avatar
sfseay
496 posts
 
If you pay for your purchase with a credit card most of them double the warranty on your purchase
tubegroover
2,320 posts
 
Maybe Audio Horizons might just practice a bit of "love" as well. No warranty on a  138.00 fuse and a cheerful and presumably empathetic offer to "repair" for the generous price of 70.00 each plus shipping? Some of us clearly get it Geoff. You say don't be a rube, i say don't be a chump to such overt greed.  It's principle not sound. 
geoffkait's avatar
geoffkait
23,365 posts
 
Uh, you probably weren’t following the discussion carefully but the customer exceeded the money back guarantee period of 30 days. Duh!
More to discover