2. misc-audio
  3. 133194-55004

Audio Horizons fuses.... won’t buy them again...

I’ve bought 5 Audio Horizons Platinum fuses a couple of months ago, for my amps, speakers and DAC.
Three days ago, coincidentially, the 5A fuses on my mono amps (Rogue Apollos), blew at the same time on start up. Replaced them with the OEM fuses, and everything works again.
I have a very good electrical installation, with independent lines for each amp, a no surges or anything strange occurred. My speakers, Evolution Acoustics MM3s are always ON, and nothing happened to the fuses on them.
I emailed Joseph Chow inmediately and his response was to send the fuses back to him (at my cost, I live in Ecuador...), to repair them for $70/each, plus shipping.
I have paid $138 for each fuse in October, and no warranty?... what a shame!!!
Won’t buy these fuses again, NEVER!!!
128x128leog2015
tubegroover
2,320 posts
 
Hey Geoff check the op opening to the thread and the subsequent post by the op that it takes 30 days to ship to Equador, duh. Besides you miss the point which is hardly unusual for you. 
geoffkait's avatar
geoffkait
23,365 posts
 
Huh? I know it takes 30 days to get there. But the clock doesn’t start ticking until it gets there. That’s the whole point. The customer thought the travel time was part of the trial period. He still exceeded the 30 day period. Get with the program.
ozzy's avatar
ozzy
7,459 posts
 
I may have misspoken. It was the Audio Magic fuses that I tried that blew too early.
Only mistake I made this year....

ozzy
tubegroover
2,320 posts
 
I get the program Geoff loud and clear. What isn't clear because it hasn't been made clear is when the warranty clock started and when the fuses blew other than immediately upon installation. Bottom line is IF the tube purchased is the same value as what is specified by the manufacturer why is it failing so early but MOST important to the point I attempted to make, did Mr. Chow even inquire or ask questions or was it no problem, ship them back and I'll "repair" them at 70.00 each
plus shipping. The fuse blew when installed. Clearly this is more than about warranties.  What don't you get about that?
leog2015's avatar
leog2015 OP
96 posts
 
Mr. Chow never asked anything, just asumes that it was my problem, not a pair of defective fuses... almost impossible to believe that two fuses of the same batch blew at the same time... such a coincidence!!! I’m in the 0.01% of the losers group... and the winner is...Mr. Chow!!!
More to discover