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Timbernation Platform Problems

I recently bought a 19" x 19" x 2" maple platform from Timbernation. The plan was to use this platform with my Zoethecus amp stand for supporting my ARC Ref110 amp. When I received maple platform one of the sides was not properly planed down. The surface is irregular and rough. I will try to post a photo or two soon. 

When I contacted Mariah at Timbernation via email here is the response I received: "I showed Chris the pics and he said that it will fit into your stand just fine. Did you try it yet? You will be able to put the unfinished side down into your stand and the finished side will be facing up." 

I expected a maple block that was of high quality and not one that has significant imperfections on one side. Has anyone had any similar experiences with Timbernation? Should I just accept this? Any input or advise is appreciated.
pilrem
jafant
18,836 posts
 
stereo5 -

PM sent.
grannyring's avatar
grannyring
6,436 posts
 
Did you post negative feedback? If not, then how will the rest of us know how poor this business is? I will report back later today once I receive the platforms I ordered last week. I would have not ordered them if the seller had all kinds of negative feedback over the last nine years.  I looked and it was all positive over the last nine years! 
grannyring's avatar
grannyring
6,436 posts
 
I should of said I ordered them on the 9th of February. Seems at best this guy’s work is inconsistent.  Sometimes great, sometimes fair and sometimes poor.  
trelja
3,223 posts
 
@grannyring Hoping your order falls into the great category.  Fingers crossed...
joecasey
484 posts
 
My family have ordered (7+) from Chris over the years without issues.  Currently have an order in for a rack and just got status scheduled to ship this Friday.
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