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Parasound halo JC2 what a joke

Had a jc2 power button fail because the glue that mounted it on fell off ! I guess they glue the input and power buttons on to the face plate . So I sent it out to get fixed , $175.00 with shipping and the repair shop put a small scratch in the face plate . The repair shop is like that must have been there I didn't do it . I call parasound and talked to the owner he said he would talk to the repair shop and call me back . 2 weeks later I called him back and he thinks i'm pulling a fast one on him or something ! If I dinged the front I would have said put a new 1 on . I drive a new caddy I think I can afford it ass$#@# .
magnum44
raynhis65gto
4 posts
 
So hate to bump an old post but this is real.  Bought a brand new JC2 and the power button fell off.  They sent me a new button and I pulled the face plate off to repair.  Everything is glued to the faceplate! The glue is dryed out and brittle and everything I touch just falls off!  Wish I could post a picture....nobody believes this!
jafant's avatar
jafant
19,901 posts
 
This is bad PR for Parasound. Thanks! for sharing - raynhis65gtoHope you can get the JC2 repaired. Keep us posted.
213runnin
914 posts
 
This is the second time it's happened in 4 years so I'm not sure it's bad PR.  They handled it better the second time instead of charging $175, but I'm having trouble picturing "everything I touch just falls off!".  The JC2 has a total of 2 buttons, just what is being touched?!
johnto
1,032 posts
 
I have the Parasound Hint never a problem great sound and questions always answered timely.
I would not put Parasound in the same category as Emotiva as I had owned Emo monos and pre and the Hint was a definitive move up in sound.
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