The only reason for lack of bass, which would also rob warmth, is if the source’s output is "capacitor coupled", and that capacitor is too small.
It’s a simple fix to double the uF (microfarad) of the capacitor and at the same time use a better "quality" one, as most skimp here with average quality industry ones.
Myself, all my sources, and everything else is direct coupled, which has the best bass, and no "sound of a capacitor" in the signal path.
I'm sure the source's coupling cap is large enough (I agree that a direct-coupled output can sound better; we use a direct coupled output in our tube preamps).
Output coupling caps are extremely common with many sources. If proper design is applied, a relatively inexpensive electrolytic cap can have performance similar to high quality film capacitor (I realize this statement might be controversial to some; please note the caveat 'proper design').
The problem is that putting a series resistance in the circuit (which happens by turning down the volume in a passive control) effectively raises the output impedance. In turn, this raised impedance must drive a lower resistance (the shunt of the volume control to ground, which is in parallel with the input impedance of the amplifier). When this is done, the output impedance at 20Hz (which is usually higher than the output impedance at 1KHz) is raised also. The combined aspects of the control can thus make the source less able to make bass at the input of the amplifier.
This is easily heard.
Installing a larger coupling cap is often impractical! A larger cap might also induce low frequency instability in the source, depending on its design. It will certainly introduce additional coloration, due to the additional inductance since capacitors are wound in layers, and you need more layers to create a larger capacitance.
Reducing the value of the control can reduce the timing constant problem, but can also pose a problem for some sources. The bottom line is that you have to try it and see, while also comparing to a competent active preamp.