Paypal issue beware.


I sold a $1500 amp to someone here notified after delivery had physical damage to it looked like it was dropped. Anyhow contacted UPS to process a shipping claim. In the mean time he filed a pay pal case. Fine told him we would go through that process.  PayPal goes and gives him back his money with out tracking or evidence he sent it back! I call they said because he used some sort of mandated government payment they do not require any evidence that it was shipped back.  

What type of payment is this?


So the guy can order stuff put in a case saying it did not meet description and get money back with out returning a item? This makes no sense will never sell using pay pal again.   Just spent an hour on the phone with them.  Also I want to know what type of account this is seems like the best scam going order a whole bunch of crap say it didn't meet description and get money back and not have to return it.  I'm out $1500 paypal even charged me the fees for there great service and I don't have my product back! I don't understand how this is allowed. 

programmergeek
We all seemed to have had some sort of problem's with PayPal,  my question is,  what reputable service is out there that similar to PayPal?,  I'm surprised that someone like Google,  Facebook,  Yahoo,  ect.. does not start a service, I wouldn't believe that there is some kind of copy rights, infringement laws, saying that a company of this kind cannot be established, can you imagine the money a company can make taking all the business from PayPal?, I would buy shares from a company like this a.s.a.p.  lol!
Pay Pal is a third party "Service provider". They are based out of Singapore which means that they do not have to comply with US banking regulations.The main Processors are, JP Morgan, Citibank, Shift 4, First Data to name a few. I do not understand why in today's market especially with mobile banking more vendors don't go direct to the source. Why insist on paying a third party like Pay Pal to contact the actual processor rather than you doing it for yourself for free. Of course the actual processors always charge their own fees, but Pay Pal charges fees on top of those fees in order to make their money. They also impose several terms like they have the right to withhold currency for 30 days for security reasons  - when in reality it's  for them to make money on interests. 

Then of course there is always, just writing a check, waiting on snail mail, waiting for the check to clear... its slower, but still works.  
Excellent points - ggcIn today's instant gratification society, most sellers/vendors are too lazy or inpatient to await for cash, check or money order. As more companies enter a partnership w/ Paypal, there is very little wiggle room for other forms of payment options.