I had the same problem. It looks like this might be a somewhat common problem for KW500. http://forum.audiogon.com/cgi-bin/fr.pl?aamps&1142286037&read&keyw&zzcrackling+ I sent it to Signal Path and they replaced a tube. It fixed the problem. Have since sold it to go to EMM straight into Pass 350.5.
Walter Shields
Walter Shields