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Problem with Primare I32 Amp

I recently bought a Primare I32 integrated amp from an Audiogon seller.  It worked great for a few months, but now I cannot get it to produce any sound at all.  
The warm-up sequence of the amp is normal, and I have checked everything I can think of from cables to source and nothing works.  
I had been listening to it last night without any issues but this morning when I went to listen to some music the sound was silent.  
Anyone have suggestions for me?  I did send emails to Primare and their U.S. distributor so hopefully I will hear back soon.  
Thanks!
128x128snackeyp
jafant's avatar
jafant
19,602 posts
 
An update bayguy or snackeyp ?
2channel8
758 posts
 
1) Always turn the power off at the back of the amp before plugging/unplugging anything on the unit.
2) When the thing acts up, turn it off at the back and unplug it from the outlet and let it sit for a while.
This has fixed everything for me. If I run into anything that won't resolve my next step is Randy Vikan at Audio Elite. He has a great reputation.
As far as switching to a Sansui, I think my ears would puke. I mean that in the nicest way possible.
jafant's avatar
jafant
19,602 posts
 
Thanks! for the update  - 2channel8
Happy Listening!
jafant's avatar
jafant
19,602 posts
 
snackeyp
what is the outcome with your I32 amp?
Happy Listening!
marquesandre
2 posts
 
Hey Snackeyp, what has become of your I32? I have several primare components and always curious to know solutions for any problems that might occur.
And what about your SP31, islandmandan? I have two of those...very good DAC, but they have problems in their digital side of things, I was told from primare they need new capacitors in the digital board, but is not that easy or cheap to have this fixed arround where I live.  Why did you have to have yours rebuilt??I was also very confused when changing the settings, because I wasn't waiting enough seconds for it to settle the changes before disconnecting from power...saw later in the manual. It gets hot this thing!
Cheers


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