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Soulution preamp DC-offset protection

Good morning,
I've just bought a used but mint Soulution 721 preamp. It has replaced a Spectral DMC30SS Series 2. Apart from the sonic differences between the two, I'd like to know more about the DC-offset protection that the Soulution preamps have. Soulution claims that the input signal is permanently monitored for DC-components and at a level > 15 mV a high-class coupling capacitor is switched into the signal path. If DC-offset has decreased, the coupling capacitor is removed automatically after 15 seconds. During the first listening hours, I noticed that this capacitor switched on at least 5/6 times (a capacitor symbol appears in the display and after 15 seconds, when it's removed you hear a mechanical "click" sound). I'm wondering if this is normal or maybe it's a symptom that requires further investigation. I read that the DC-offset could came from the recordings itself and, actually, if I play the same CD and the same song, the DC-offset protection circuit of the Soulution switches on every time in the same point. Maybe it just something I did not realize before because the Spectral preamp showed me nothing of all this. It could be something like "if you don't see... you don't worry". Can someone help me to understand if I have to be worried or not? Thanks a lot!!
katfnc
imhififan's avatar
imhififan
2,204 posts
 
While waiting for the manufacturer's reply, maybe try the player and preamp with factory default setting.
atmasphere's avatar
atmasphere
11,837 posts
 
@katfnc  I am now suspicious that this unit may be direct-coupled from input to output.


If that is so, it could be that the source is the problem and not the preamp. Can you try a different source (cell phone for example) and see if it still misbehaves?
katfnc OP
14 posts
 
Thanks a lot for all the suggestions guys.  The next test I’ll do will be with a different audio source, with the same CDs/songs where I saw the DC-offset protection switching on...
dionakra
13 posts
 

the problem with Soulutions protections is that they are not trustworthy, sorry

I know it very well on my skin and i paid a lot cause of that

katfnc OP
14 posts
 
@dionakra Could you explain better what you mean?

I wrote to Soulution and received a kind answer from Cyrill Hammer.

He told me that:

“Yes, this is normal behavior, but please let me explain.

The 721 is DC coupled design. This means that DC which shows up at the inputs of the 721 could pass through preamplifier and would present at its output. This would be no problem for the preamplifier at all, but it could harm components downstream, especially loudspeakers. Therefore, we have added a protection system to the 721 which prevents your system from critical DC offset levels. The 721 does permanently monitor the DC-offset at its inputs and as soon as there is more than 10mV DC offset the DC-protection goes on. There are some tracks on some CDs which in fact produce DC offset. This will trigger the protection. There is nothing to worry about your unit and your system is perfectly OK.

Your previous preamp the Spectral DMC30SS Series 2 is most likely an AC coupled design and does not need kind of additional protection.”


It makes perfect sense to me, because I noticed that behavior only in some points of some songs. These days I’m listening to several CDs and I’ve never seen the DC-offset protection switched on again, therefore this behavior is limited to some rare cases and with specific songs/CDs.

Speaking of balanced connection between CD player and preamp and the fact that the protection switches on more often, Cyrill told me that:


“The balanced connection will present twice as DC offset to the input stage than the unbalanced connection. Therefore, the DC-protection gets activated more often. The CD-player does of course produce a small amount of DC-offset by itself. However, as the DC-protection does not get activated when there is no music playing, the CD-player’s own DC-offset level is for sure below the threshold level for the protection circuit in the 721.”


I still use unbalanced connection and the activation of the protection is very limited. This, in conjunction with Cyrill Hammer’s explanations and reassurances, makes me feel peaceful. In any case next week I’ll make a new test with a different CD player, just to see if (using the same CDs/songs that caused the activation of the 721 protection) I’ll notice an identical behavior.

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