Tomic it has nothing to do with Alma, it had to do with our gracious offer of doing a full system setup and tuning session for free if the client paid for our expenses, plus a few other reasons as noted below.
Alma audio is an 8 hour drive from San Francisco, the distance is rather long, San Diego might as well as be in a different state from San Franciso.
Also Brownsf reached out to us with specific questions based on reading our posts and being a full line KEF dealer with experience with his KEF Reference 5, which started the process and we also gave him a nice trade in on an older Naim serer which Alma may or may not have done, the bigger of the two distinctions is we are KEF dealers, and Alma is not.
Would have Alma packed up a giant assortment of tuning products: Isoacoustics footers, Stein Harmonizers, Acoustic System resonators, Audio Magic power conditioner, Isotek Syncro power cord, Wireworld interconnects, Audioquest Power cabling, does Alma even sell all of those products?
Lastly how much experience does Alma have in system tuning?
Just because you sell expensive gear doesn't mean you have the experience to tune a system correctly.
We personally like Alma and have nothing but respect for them, in Brownsf's opinion we were the best place to assist him in his quest to get his KEF Ref 5 sounding great.
Gpgrblu, even in the face of numerous clients having more then positive experiences with us, your negativity is a wonderful example of how petty some people truly are.
It is not a matter of self promotion facts are the facts either we deliver on creating superior sound and our products are tools we use to do so, good luck to you.
Dave and Troy
Audio Doctor NJ