Forward Air does not ask you to keep the package open.It is your responsiblity to pack and to pack well as HelloSimplyMusic states. Forward Air only wants the item dropped off and picked up, they will want to know the contents, and you will list them on the invoice for insurance purposes anyway, but I have never had a package opened, and I have shipped with them a few times since Sept 11th, a couple of power amps and a pair of L300 JBL's, to differnet locations, and with no problem.