Rectifier Tubes


Hi all, can anyone tell me why I hear so much of a change in my amplifier's sound (Coincident Frankensteins; 6em7 driver tube, 300b output tube) when I change the rectifier tube? 

I just got the following message from a tube vendor:

"Further, rectifier tubes (5U4) don't pass or amplify any sort of signal so our policy of no returns for tone especially applies to rectifiers. Changing a rectifier tube shouldn't change the tone of your amplifier at all, not even a little bit. This is why many high end amplifiers have solid state rectifiers. "

They actually did authorize a return (I was returning because the tubes were distorting, not because of tone), so I'm not gathering ammo for a fight.  I'd just like to understand why my experience is so different from this (presumably highly knowledgeable) individual's beliefs.

Thanks.
cal3713
The gain stages of any component, will utilize devices(transistors, MOS-FETs, valves, etc) that modulate, as directed by their input’s signal, the voltage/current, from your power supply, to the next stage of amplification, or- the component’s outputs. Basically, you’re listening to your power supply. Upgrading a power supply’s rectifier(s)* and/or regulator(s) whether SS or valve, as well as capacitors, will(generally) be easily heard(ie: cleaner, smoother, more dynamic, etc), whenever done in a high resolution system. Some manufacturers that offer upgrades to their gear, focus on the power supply, as the primary target to address. *ie: with soft/fast recovery HexFREDs, HiPerFREDs, Mullard Blackburn factory, or big, funky, Phillips valves
As I said on another thread, rectifier tubes drop different amounts of B+ voltage. This will affect operating points in an amplifier circuit. It is best to use the original rectifier that the circuit was designed with. Otherwise you are second-guessing the amp designer's goal in achieving a certain sonic goal!
And rectifier tubes each have a definite limit on their current-handling! A 5AR4/GZ34 can handle considerably more current than a 5Y3 (typically used in preamps). An over-stressed rectifier will start to glow red and will eventually fail! 
At the top of rectified full wave sinewave current changes direction but rectifier is too slow to respond and keeps conducting in opposite direction for a moment then snaps back to zero current. Fast snapping back creates very narrow negative current spike, that can couple to any inductance in the circuit, inducing electrical noise (narrow pulse contains all frequencies).  Better "softer" rectifiers like Hexfred snap slower to zero producing wider (less dangerous) negative pulse.    I suspect some of this might apply to tubes as well.
In some tube pre-amps I've owned the rectifier was THE most important
tube for sound .