Delos bottoming out anybody else experience this?


Once in a while it seems as though my Delos bottoms out. My tonearm is not even parallel to the record. anybody else experience this? Seems as though the cantilever rides pretty low.
tzh21y
One (maybe two) reason/s I never considered Lyra's is, they don't stand behind their products, and despite all of their high praise, their carts are very sensitive to VTF.

Too many other options with better customer service.
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The difference between 1.75 and 1.7 is minute to say the least.  I ended up sending it back for eval as it bottomed out again at 1.7.  No dust or lint anywhere.  Oh well.
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@slaw  Why would you state that Lyra doesn’t stand behind its products?...actually in the US Lyra is handled by Audioquest.

Everything that we have seen so far in this thread points to exactly the opposite.