Max - are you referring to a return policy - such as "return within 30 days for a full refund" type of policy?
Email them - see what they say
You may find it is something similar to Schiit - 15 days only
I know it's always nice when you can do this type of in house assessment, but I can see why companies like Schiit and KLEI, that are sure of their products, do not want to encourage those people out there who have no intention of buying and who take advantage by placing an order for a $2000 cable just to try them out for a thrill and then return them
Yes - it may spoil it for the more genuine customer, but in todays world there are so many that think it's a right to be able to return products for a full refund.
That whole process just increases the cost of doing business, which is in turn, simply passed on to valid customers.
I'm all for charging a restocking fee - make you think twice before ordering - I think there needs to be some level of commitment from the customer
Put yourself in their shoes
Just an opinion :-)
Email them - see what they say
You may find it is something similar to Schiit - 15 days only
I know it's always nice when you can do this type of in house assessment, but I can see why companies like Schiit and KLEI, that are sure of their products, do not want to encourage those people out there who have no intention of buying and who take advantage by placing an order for a $2000 cable just to try them out for a thrill and then return them
Yes - it may spoil it for the more genuine customer, but in todays world there are so many that think it's a right to be able to return products for a full refund.
That whole process just increases the cost of doing business, which is in turn, simply passed on to valid customers.
I'm all for charging a restocking fee - make you think twice before ordering - I think there needs to be some level of commitment from the customer
Put yourself in their shoes
Just an opinion :-)