What's clear is that complaints of really bad customer non service by Tekton have been an oft repeated refrain in this forum. Too many for it to be a non issue.
The OP in that thread was not ranting and raving about his experience, he actually seemed pretty level headed for someone who'd given $12000 of his hard earned cash and then seem nothing for five months. At the very least, taking the customer's money before you even start building the speakers, that's a poor business practice.
It's funny how no matter how outrageous Tekton treats some customers, fanboys will claim it's no big deal. And then the Tekton owner shows up to try to change the narrative(I wouldn't be surprised if he asked the customer to have the thread closed and promised the speakers would be ready in "7 to 10 days"). He should try changing his record instead, one customer at a time.
The OP in that thread was not ranting and raving about his experience, he actually seemed pretty level headed for someone who'd given $12000 of his hard earned cash and then seem nothing for five months. At the very least, taking the customer's money before you even start building the speakers, that's a poor business practice.
It's funny how no matter how outrageous Tekton treats some customers, fanboys will claim it's no big deal. And then the Tekton owner shows up to try to change the narrative(I wouldn't be surprised if he asked the customer to have the thread closed and promised the speakers would be ready in "7 to 10 days"). He should try changing his record instead, one customer at a time.