My experience exactly. I felt like my small sale was as important to Keith as a large one would have been. A pure class act, except it’s no act. I sat and talked with him at the Irvine Hi-Fi Show in 2014, I believe it was, and found him to be a down-to-Earth, no-pretense kinda guy. Maybe it comes from being from the Midwest!
Like some other excellent hi-fi designers, Keith comes from the Pro Sound world. Tim deParavicini (EAR-Yoshino) does a lot of work in recording studios, as did David Manley (a friend of mine who owns a studio has a Manley tube mic pre-amp, and loves it). The number one priority in Pro Sound is reliability, so designers like they (Roger Modjeski of Music Reference is another) use parts over-rated for the voltage levels they have to withstand. Great sound is important, but so is hassle-free operation!