This thread brings back so many memories. I had a Modulus 3 w/phono that I was very pleased with but it started getting noisy in one channel. I re-tubed it but that didn't solve the problem so I called Art and he said to send it in, which I did. After several MONTHS I started calling him every week. He said his tech was on vacation, etc., etc. Finally after 9 months, I guess he got tired of me calling and sent me a brand new 3A with gold phono board at no charge. It was a nice upgrade and worked great. When I got the upgrade itch, I replaced it with an ARC, which I love but kinda miss the Modulus and phone calls with Art.