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  3. 137657-2720

Paypal issues through Audiogon

For the second time recently, I purchased an item on Audiogon. When I try to complete the transaction thru Paypal I keep getting the following message "this transaction cannot be completed please return to the participating website & try again". The last time this happened, I requested that the seller send me a money request via Paypal which he did. I no sooner paid his $1,350 request and Papal took an additional $1,350 from my bank account . It took me approximately 5 business days before they reimbursed my account . Has anyone else encountered this issue.? I would like to pay the seller of the record I purchased today but if I pay via his mailed payment request I think there is a chance the double payment issue may happen again.
128x128lwin
mitch2
4,084 posts
 
I have been buying/selling here since 1999 and recently (the past year?) have experienced the same issue as @bbarlow690  (i.e., cannot link sale to PP credit card) when I try and use PayPal.  I use PayPal for many other purchases outside of Audiogon and have never had this problem anywhere else.  The Audiogon team indicated to me that several other members have this issue but we haven't been able to fix it yet.  I don't buy much anymore so I am not too worried about it but if somebody else figures out how to fix it, please post your resolution.
bbarlow690
60 posts
 
BTW, Audiogon has resolved my issue quickly and well.

Thanks, Audiogon!
zug
42 posts
 
I use to buy/sell on Audiogon years ago but much has changed. For one, it irritates me that they don't allow you to accept payment except through Paypal -- not by cashier check which they use to. Okay but the major issue, when I try to set up Paypal method, it tells me they return error that Paypal cannot verify me, although I did get everything set up and linked to my bank in Paypal. So now (since they don't seem to have a phone # ) I have submitted a problem report to them. 
  If they don't resolve this in a timely manner I guess I'll have to do my selling through Ebay.
bdp24's avatar
bdp24
9,926 posts
 
U.S. Audio Mart is admitting they have a problem with Paypal. When buyers send Paypal through the USAM system, the Paypal payment is made, then almost immediately cancelled. USAM is suggesting sellers have their buyers send payment directly from the buyers Paypal account to the sellers, rather than going through the USAM system. Payments made thusly are NOT cancelled.
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