Threaten him with negative feedback and see what he says...
What is the protocol here?
I purchased a record here on June 30 and promptly paid via PayPal. I sent a message to the seller to notify me when it shipped. This seller has stellar feedback. I assumed the LP would ship the next day which was Monday July 1. It did not. On Tuesday morning I received a message saying the seller would be out of town for more than a week and he would either ship then or issue a refund that day. I guess the seller had already left because my message(s) have gone unanswered. I specifically said if it was only going to be a little over a week, then I would wait, otherwise to send a refund now. There was no response. It is now July 14 and still no communication.
I am mostly irritated because the person selling the item should have stated in the ad that shipping would be delayed. I purchased the item within an hour that the ad posted. Am I being unreasonable here and do you agree the seller should have been up front from the start?
I am mostly irritated because the person selling the item should have stated in the ad that shipping would be delayed. I purchased the item within an hour that the ad posted. Am I being unreasonable here and do you agree the seller should have been up front from the start?
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- 17 posts total
ebm No record is worth this big hassle.Cut your loses and move onAgreed. Move on. Unless you really enjoy managing conflicts. |
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I have decided that if I don't hear from the guy, on Monday (it will be a month) I will not only speak with PayPal but also Tammy here in Customer support. His ad should have specifically stated that he would be traveling for an entire month. I wouldn't have bothered to buy it. I looked for 2 years for this particular record in mint shape and that is why I am trying very hard to be patient. I am afraid if I start the refund ball rolling, he will the next day tell me he is back and ready to ship. That would really not make my day. |
- 17 posts total