Ouch!
Tough call here, probably good job it is not eBay as they unfortunately side with the buyer no matter what.
Unless they have a very poor track record already and you are a mega seller.
Be interesting to see the photos.
Always sad when damage occurs either accidental or deliberate.
Not always a sure sign that they caused the damage just because it has been two days though, I work away a lot and the wife might sign for my gear but it might be a week before I get home and physically open, inspect and test the gear.
Hopefully you can resolve this with the buyer amicably.
I assume they had good feedback on here prior to this event?
Tough call here, probably good job it is not eBay as they unfortunately side with the buyer no matter what.
Unless they have a very poor track record already and you are a mega seller.
Be interesting to see the photos.
Always sad when damage occurs either accidental or deliberate.
Not always a sure sign that they caused the damage just because it has been two days though, I work away a lot and the wife might sign for my gear but it might be a week before I get home and physically open, inspect and test the gear.
Hopefully you can resolve this with the buyer amicably.
I assume they had good feedback on here prior to this event?