Audio Research VT100 MK1 and LS15 HELP!!!


I recently bought this set VT100MK1 and preamp LS15 and while I was at this seller house he demonstrated the sound from his online Tidal on TV connect optical to the DAC Luxman DA - 06 then this go to the preamp LS15 and out into the VT100. This set up sounds amazing at his house. However, when I came home play CD from the Sony X1100ES Blu-ray player RCA output into the LS15 and out to the VT100 and it sound horrible - no bass at all in any type of music.  The sound sometime muffle and not clear and most importantly the bass missing tremendously. Im using a pair of KEF R900 Speakers. What is wrong here? can anyone help me correct the sounds? it is because I didn’t have the Luxman DA - 06 DAC? or it is because I don’t have those fancy hundred - thousands of dollars cable?  or the CD source is playin at 41khz /16 bit not high enough signal?  

This is my first system and I don’t know why I can’t get that high fidelity sound from the ARC equipments.  I'm waiting for the Audioengine B1 to arrive so I can stream Spotify into the LS15.   What is wrong with my set up?  Thank you in advance for helping me solve this.
kentrent
They are left and right channel. Replace both since you don't know their age.
Then, hopefully the tube will not blow.
well, they were replaced by ARC service center in December 2018.   So I will replace the pair V3 and V4.  hope it would fix the bass response problem because right now it has no bass at all... comparing to the bluetooth gold phantom speakers it probably about 60% bass.   
Hopefully it helps. But, there may be more than one bad tube. I hope I'm wrong.

A reminder...
Use the 4 ohm taps, re-seat all the tubes in the amp. Make sure they sit tight in the sockets.
  
Btw, one tube wouldn't cause such a serious problem. It would be the pair or could be tubes in the amp.