Cerious Technologies Matrix USB cable

Hi everyone...Bob from Cerious.
In case you have not noticed, Cerious is not like most other cable companies. Our focus is getting our customers better sound and the "business" side takes a back seat. In this end if you have a "situation" you do the most to hide it and cover it up. Not us, however. We have a really weird situation going on with our USB. I must first say it is amazing sounding, as long as it is 1M or shorter. Longer Matrix USB are affecting how components "lock" in on the signal. It is completely hit and miss. The 1M and less are now bulletproof, but we are working with thlprules1962 as our Beta tester on longer USB cables. Oddly it is the most exotic pieces that refuse to lock. The "cheap" system locks and plays immediately. I value the open forum here and did not want him to have to "hide" what was going on and feel like he could not respond. This is not fair to him. We are working on it and will be sending several longer versions to try to get this resolved. This will not affect any current 1M or shorter Matrix USB cables which are the most sophisticated USB cables ever made and I agree that they just may make the biggest difference of any cable we make. In the mean time we (obviously...) will only be filling orders on 1M and shorter USB cable until we get this resolved. Thank you so much and will keep you posted...
Bob
CT

Robert you are a rare breed of honesty and integrity.
To others - Bob is working on the problem with longer length of the cable. I ordered a 1.6 meter from Bob I need slightly more than 1.5 meter hence the odd length.The first one came and it is not working - computer does not "see" the cable. Device manager could not detect the connected devices.We though it was a faulty cable and Bob sent another one.

And this was the results:

1. Connected to my main music server computer to berkeley audio design alpha usb to EMM Labs Reference DAC - sound has static noise - loud noise - non stop – while music is playing at the same time.
2. Connected to my main music server to Bryston BUC-1 USB converter to a Mark Levinson 30.6 reference DAC - computer did not see the connection.
3. Connected to my main music server directly to the EMM Labs DAC directly - no sound. And computer did not see the connection.
4. Connected to a MacBook Pro and a Musical Fidelity M1 DAC - works.
5. Connected to a MacBook Pro and Bryston BUC-1 USB converter - no sound - computer do not see the connection.

It is most certain the length is problem. All components work otherwise with my existing cables.

I will work with Bob to see if the length problem could be solved.
For you reference my main system is as follow:

Custom Build Music Server computer

EMM Labs Reference DAC

Berkeley Alpha USB

Bryston BSU -1 USB

Mark Levinson 30.6 DAC

Mark Levinson 32 preamp

Mark Levinson 532 amp

PS Audio P20 Power Generators

Egglestonworks Andra III SE speakers

All cable are from Cerious Tech.

Matrix Digital

Matrix XLR interconnects

Matrix and GE power cords like 7 of them or 8

Matrix Speaker cables.

Except two Power cords from Nordost

After you see the system lprules1962 has you can see why I trust him as a beta problem solver...
Bob
Cerious

I am using a Transparent USB Reference ($695. retail )but I got a B stock cable for $425) between Roon and Ayre DAC.

Unfortunately, due to the back order status of the Roon when my streaming system was installed,  I never tried  the Roon w/o the USB cable.

The difference was noticeable immediately with both the Roon Nucleus and Transparent cable connected.  The next morning  after an overnight burn-in (part of the suggested 80 hours) it sound even better.

As a guess I would assign 60- 70% of the difference to the cable and the balance of the server.