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DENAFRIPS DAC ---- Owner Impressions, Feedback, General Discussion, Questions and more....

Thread for OWNER IMPRESSIONS, FEEDBACK, QUESTIONS, ETC. regarding DENAFRIPS DACs.

DENAFRIPS lists the following R2R DACs:

Ares, Pontus, Venus, and Terminator (in increasing price order).

"DENAFRIPS incorporated in year 2012, focus in developing high end audio equipment at a very affordable price. Throughout the years of intense Research & Development, and continuous improvement of the product lines, DENAFRIPS had finally settled with the current product range equipped with R-2R ladder DAC technology. The reason behind this is the designer strongly believe that R-2R DAC is the best way to reproduce music.

The name, DENAFRIPS, stand for:

D-ynamic
E-xquisite
N-atural
A-ttractive
F-idelity
R-efined
I-ntoxicating
P-ure
S-ophisticated

This mean a lot and it is the house-sound of all DENAFRIPS products." [Copied From Denafrips About Us section]
david_ten
73max
46 posts
 
New Terminator... 

I was looking forward to posting a review of my newly arrived Terminator.   Unfortunately, upon plugging it in there was a terrible transformer hum. I went no further, made no other connections. Back in the box. Emailed Alvin. Waiting to hear back 

 After waiting weeks and sitting all day waiting for delivery, such a disappointment.  Now I have to box it up, and go through the return rigmarole. Not to mention the added wait for it to get shipped back and forth. 

I’m hoping for a new replacement or possibly a refund. Somehow it doesn’t seem right to have a brand new $5K unit you haven’t even listened to in for repairs....makes it seem like a refurb. 

Surprised the unit was sent in this condition. The hum cannot be missed. Supposedly they burn these in for 100 hours prior…(before  anyone asks, it’s not the mains. I have two other dacs  and tens of thousands of dollars of other equipment. Nothing else hums. Newer house, great utilities.Two separate lines in the room.  The dac  was completely isolated. Nothing else was plugged into it whatsoever)

Sorry to vent, still fresh. Frustrated and disappointed. Will keep you updated.
jriggy's avatar
jriggy
566 posts
 
I’ve been there. Not with my Terminator but with other great gear...more than once. It happens. Has even happened with cars! 
grannyring's avatar
grannyring
6,621 posts
 
Sorry to hear this. Very frustrating. It may be worth taking the top off and looking around the tranny as it sounds like something happened during shipment. It may be a very simple fix you can do. I have had this happen and the fix was a simple re-securing of a part etc...


73max
46 posts
 
Thanks for suggestion, but I believe the Transformer and power supply is buried in a separate box under the main board...big disassembly job. Wouldn’t want to void warranty either.  At least we’ll get an idea how warranty work is handled. May be informative for future buyers. 
david_ten OP
5,480 posts
 
@73max I understand and relate to your disappointment and frustration. You have my sympathy and empathy...I’ve gone through the same with a number of different components across manufacturers.

It sucks getting something one is so excited about and then being let down by a non-working unit.

Alvin of Vinshine Audio has been terrific in his support of me when I have run into issues and based on feedback from others he’ll be right on it.

Hopefully he will resolve it to your satisfaction!!!

The Terminator with the new board is worth it!
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