Really Bo we have hundreds of satisfied clients, it is totally possible that we have one disgruntled NYC client, in fact we probably know exactly who you are talking about he has had issues with the way we present and or talk to clients at shows, and has never purchased anything from us.
Okay you got us, how we work with clients:
1: identify through a process of asking questions what a suitable product or product might be, that fits the clients budget,musical tastes, matching components.
2: play the product or products that might work for a client
3: if required lend out said product to verify that the product is working to the clients satisfaction
4: scan the market for new and emerging products and technlogies approach company and get a display sample to test vs our other products.
5: if product is better than move into that product discard original.
We don’t modify anything nor do we endorse doing anything that would invalidate a companies warranty or make the product impossible to resell or service by anyone else other than a dealer such as you or us.
Bo lack of ignorance, you must be joking please show us some pictures of your shop and list your experiences want to go toe to toe?
We sell not just Lumin but Innous, Baetis, Bricasti, T+A, Naim, Aqua Hifi.Mytek, Ifi, Light Harmonic
in the past sold Emm Labs and Esoteric as well as Audio Aero, Remiyo, AMR and many many others.
Do you honestly think that you know more about audio then teams of engineers from these companies?
We do not nor would claim to ever know more than these companies teams of engineers, in the case of T+A they have 12 full time engineers and two with PHD’s, Lumin is run by broacast engineers.
Do you have a PHD in electrical engineering or digital circuit design or software? If so please list your accreditions?
No Bo we would never claim to know more than a trained engineer we like you listen and compare products and know and look at ways of maximizing a product, as mentoned these include footers, grounding, power cords and conditioners, and other such tweeks.
Modifying a product means zero warranty and if that works for your clients then good for you and for them if they are willing to take those risks.
Dave and Troy
Audio Doctor NJ