Beware of NAD M3 Fire Hazard


My $3k NAD M3 started shooting sparks out the top and burned the shelf that was 8" above. Luckily I was home and not sleeping or the house would have burned down. If anyone has one of these I advise them to unplug it when not in use. I took it to two different repair shops and they said it would be about $800 to just get it running and there may be board issues. They advised not to take the gamble. Anyone have any suggestions on what to do with it?
pwb
I bought the unit used 3 year ago on AudiogonThe unit was never left on when not in useThe local line voltage is 110
 A cd had finished playing 20 minutes earlier and I hadn't turned off the components yet. I was in another room when I heard the noise and ran in and saw the sparks shooting out the top. The room was filled with smoke. Another minute and the house would have been on fire. Very alarming and scary.  I will try to contact NAD.
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Diodes usually fail open circuit, unless the heat is so bad that the entire junction completely melts.  The only way that could happen is if the AC supply surged tremendously.  But then again, if that happened, you would have noticed other stuff breaking connected to the AC.

Was there anything on top of the amplifier which could have fell in (even a strand of hair) and shorted something ?

It could simply be a bad capacitor, from the factory. Although very rare, these may still happen.

WOW, I thought I had a bad one. Man oh man, it looks like the cap next to it was starting to swell also, I can't see the tops very well. I had a Wyred 4 Sound, 1000 (no R) bought used, blew a cap on one MB. 
The guy was running them on a single, 15 amp outlet. I suspect that caused the problem.  BIG BASS HEAD...I find out after the fact...

That would be a nightmare to clean propper, much less fix and not worry about it.. Sorry your traumatized buddy. That amp will leave you with nightmares. I just had valve amps kick a 20 amp breaker and fry. Must be an electrical virus. LOL it's not funny, I'm walking around swearing, with you for SURE.. Mine was self inflicted, yours..Geez ma neez..
Time for a change.. But NAD!! They have a good product. 

Respectfully and with regard
You can see that one or two of the other 80V caps are ready to pop.

Run too close to the voltage limit. they were getting gassy.

A manufacturer of those caps was absolutely full of it, or a parts supplier for that capacitor company was full of it, or..NAD was penny pinching and purchased dicey product, or the capacitor manufacturer flat out lied their face off about their quality standard.

Or some combination thereof. All I can say is that some of the decisions made, from/during that time period, have really hounded the company. eg, the 370 and associated power amp design...I’ve seen far too many of them with the same failure. Additionally, with shorted/dead caps, from the same company/source. Four in one year. I expect to see more.

It is many years down the road, though, so not really all that predictable. But there is a time to be careful about expenditure and a time to throw the penny pinching accountants out the nearest window.

My Best quick guess is that someone decided to try and save a nickel on capacitor costs, and took a shot, they took a swing, they took a flyer... and it worked.

For a while. for about a decade. Now that accounting decision has come back to bite them a bit...

Anyway, no one is perfect, and other than this blip, NAD has done really well. Sooner or later all manufacturers get bit by this sort of thing. It is just a matter of time, but is also tied to design and parts decisions. and it is not always the engineer or designer at fault. It can be accounting that is tied to parts costs, which can make iffy decisions. To do the right hing and satisfy customers who know little about the insides.. but.. a lot about prices they pay. It's a difficult balance at best.