Beware of NAD M3 Fire Hazard


My $3k NAD M3 started shooting sparks out the top and burned the shelf that was 8" above. Luckily I was home and not sleeping or the house would have burned down. If anyone has one of these I advise them to unplug it when not in use. I took it to two different repair shops and they said it would be about $800 to just get it running and there may be board issues. They advised not to take the gamble. Anyone have any suggestions on what to do with it?
pwb
I agree... you should have contacted NAD as soon as this happened. If *I* was NAD, I would want to know about this right away so that I could try to make it right. 

I had something similar happen to my Porsche 10 years ago. I had just purchased a 2003 911 Turbo in 2010, it had about 32k miles on it, and was bone-stock; the car was now 7 years old, and well out of warranty. After 2 months of ownership, while accelerating (normally) from a stop light, the engine died. Come to find out, a timing chain had snapped, and the whole engine had to come apart. I made the mistake of reaching out to several different people and shops, including Porsche. Porsche of America got back to me, said they had only ever heard of this happening maybe 4-5 times, and offered to cover the tear-down, diagnosis, and  rebuild of the engine!!! However, I already had it at a independent shop, and they had already torn the engine down (prior to my approval to do so, actually...), so I was out any sort of charity repair work from the manufacturer.

Moral of the story, always talk to the manufacturer FIRST. Worst case scenario, they apologize and send you off to invest in another brand.

Please keep us posted though, I'm very curious about what they will say...

- justin
Post removed 
Shaking down a supplier for a 10+ year old+ electronic product, with a history you don't know (not the first owner), that could have experienced surge events, or other events outside the suppliers control, is not cool.

 +1
The more time passes the more the first two posts are looking better and better.

heaudio123
109 posts
03-16-2020 6:18am
"If they don’t I would post it here for the world to know."

Shaking down a supplier for a 10+ year old+ electronic product, with a history you don't know (not the first owner), that could have experienced surge events, or other events outside the suppliers control, is not cool.

Well the question is, WHY? No matter the answer, shy of "I dropped a penny in the slot, and tried to recover it with a screwdriver and up she went".  That type of failure in that picture is a BIG problem, that was and is unsafe.
Product failure is part of most electronics. Somewhere along the way they usually quit working. EXPLODING is not normal, simple.  I bet they'll want to see it and figure why. I would hope so.. Burning down the house, THAT'S NOT COOL. It should have failed SAFE..RIGHT?? It gets in our homes because it's safe, not UNSAFE.. That's not my opinion, it's the LAW...Yup I get pretty passionate about house fires, neighbors house had a fire  behind a non grounded wall clock power cord, in a finished basement. The electrical was in conduit and grounded propper, if it wasn't for the dogs, the whole house would have went up..
Wall clock???yup breaker didn't pop and the cord caught fire. Out of their home for a YEAR... 

I just glad everyone's ok, where your at..I just went through a 20 amp breaker pop. Trust me it was an expensive POP..

Regards