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Tidal Error Message

I'm all digital and almost exclusively streaming Tidal HiFi service.  Recently I'm getting an error message that says "Playback has paused because you are playing on the Web".  At times I'm using other devices but other times there is no concurrent activity hitting my Wifi network.  This is an extremely frustrating situation as my music stops just when I'm beginning to enjoy.  I wrote in to Tidal and only received a standard message about a high volume of support requests.  I take that message to mean good luck you are on your own.  I have a pretty good speed over my network and the computer connected to my Amp is using a wired connection which is reliable so I don't believe the problem is with my hardware or my network.  Can anyone offer any help or advice?   
ppack
p05129
529 posts
 
I’m not going to go into much detail but I can stream multiple tidal songs to different locations in the house concurrently, and I don’t have a family plan. So it is possible.
oldschool1948's avatar
oldschool1948
508 posts
 
I stream Tidal to three zones simultaneously using my iPhone, iPad, a couple of laptops, and my desktop computer with no issues.  Zone 1 is Airplay, zone 2 is RAAT, and zone 3 is Chromecast Audio.  Like p05129, I do not have a family plan.  I'm using the same streamer.

If I could only sync the three like I once did when I used Logitech Media Server :-).
kren0006
1,859 posts
 
Right, if you only have a single Tidal interface going at once and you use other whole-house or multi-room technology to get the single stream to different areas, I can see that, sure.

But if I’m reading the last two posts correctly, it is true that still not possible with one non-family Tidal account to simultaneously be streaming Bruce Springsteen from the account in one area on one device and also stream Billy Joel (or pick any two artists) from the account to another area via another device, right?
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