I too have had endless problems with the CDSD; it is very noisy on some disks, as other have noted. And, sometimes it takes 20 tries before it will play an SACD. I took the factory's advice and added sound damping insulation inside the case. That helps with the clicking, but nothing seems to account for the refusal of the transport to play some SACDs, or to take multiple tries to play them -- and there is no pattern. So, basically I do not know what to do. The factory tries to be helpful, but the fixes don't fix the problems. It is not that they are in the least uncooperative, but nothing works, and I've been told the transport will not be replaced. So, it appears that I am stuck. When it works, it's great. But I must say that I certainly did not expect problems of this type at this price point.