I live in Portland, OR and we have a handful of terrific dealers. I did have a bad experience at one NW Portland location. This specific dealer sold the Rega Brio and Totem Rainmakers. I was interested in hearing that combination together as I was looking to spend around $1000 on an integrated amp. I could tell the shop owner thought I wasn’t worth their time.
When I asked to demo the combo I received a sigh from them since they had to hook the speakers up to the Rega Brio. And half way through only the second track they asked if I heard enough and then cut off the music. I was the only customer in the store so not sure what their hurry was. Haven‘t returned since. I understand I was looking at one of their least expensive products, but why carry this item if they have no interest in selling one to a customer.
After hearing the Rega Brio, and other comparably priced integrated amps (at other dealers), I realized I was making a side grade rather than an upgraded. Ended up increasing my budget to $2500 and made a purchase from a different dealer.
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...to add to what others are saying about Echo Audio, they really are that amazing. There’s been times when Kurt has handed me his iPhone and told me to go nuts streaming on any of their systems. He even encouraged me to disconnect speakers myself and hook anything up I wanted to. Very trusting and welcoming of him. Just one example of the many great experiences I’ve had at Echo. I have also been talked out of purchases at Echo too, and suggested I check other local dealers that may have products that better suited my needs. Pure high class from the folks at Echo Audio.
