2. speakers
  3. 138421-4398

Klipsch Palladium P39F and Probably the Entire line Major issue!

I have a pair of P39F's and have had an issue for a while with one of the 9" woofers.  The rubber surround that is connected to the aluminum cap on the cone was separating.  Today I thought I would see if I could get the decorative cover off that hides the screws, it is over $100, so I didn't want to have to buy it to when I replaced the torn woofer.  I managed to remove the cover and then I looked up at the rest of my woofers in the cabinet and to my surprise  the other two woofers have the surround separating too. 

I then took the cover off my other P39  and it's surrounds are starting to separate to. 


Something really stinks, six woofers separating, Klipsch is this why you discontinued the Palladium's?  Maybe anyone out there that has Palladium's should take a look at the rubber surrounds.  Klipsch use the same technique on the entire line for the surrounds, not just the P39's but all of them.


Anybody know of a hidden recall or something?  this isn't right, Klipsch this shouldn't be happening on a pair of $20,000 speakers!!!

78c3sam
baur
1 posts
 
I noticed the same on my P37F last week
bought them new in 2012, and already the rubber is broken on all 6 woofers. And Klipsch support suggest it is my fault:  "Hi,

Deterioration can depend on quite a few factors.

The environment they are in, the receiver they are used with, the content played through the speakers, the level they were played at and the frequency of use can all play factors in this."

I think this is the end of my Klipsch era aswell.
nickomax
5 posts
 
I bought my P37f in 2010 and after six years the surrounds broke.
They are not repairable because Klipsch does not supply the surrounds and the ridiculous thing and that if I wanted to buy the new woofers, Klipsch has no spare woofers !!!
Nico from Italy
roxy54's avatar
roxy54
7,700 posts
 
They normally have good customer support, so this problem with Palladium speakers is not acceptable and they need to come up with a fix for it or risk their reputation; especially since this was probably their most expensive consumer product line.
nickomax
5 posts
 
You're absolutely right. I am really disappointed.
mahlman
433 posts
 
Rule #1 is never buy anything with rubber or foam surrounds no matter how nice it is right then. Pretty disappointing to hear this but not surprising. On the other hand cloth accordian surrounds from Klipsch I have never seen fail under normal use and that includes woofers up to 40+ years old. I have seen some damaged but not from being played. I have also seen a few blown up but that was under severe abuse which would have fried anything pushed that far past design limits.
More to discover