2. digital
  3. 1126034285

Krell SACD Standard problem

Hi, I bought a Krell SACD standard about a year ago. Very happy with its performance BUT over the past few days, during disc playback, music suddenly stops and I get a flashing "DISC" sign on the display. Tried the Burt Simpson solution of switching it off and then back on but after a while.. same problem. Help please....I am not very happy as I am located in Greece and it would be a pain to ship this thing to the States for service work plus I have paid about double what people in the States are paying to get hold of this piece of mac(rap)hinery.
128x128unlimited
aplhifi
515 posts
 
Your Krell is based on Philips SACD1000 transport and DSP. The failure you're describing is caused by the Servo Controller (MACE) or DSD Decoder (FURORE) or both.

NO ONE can fix your Krell at any price. Send it back to Krell. I hope they will replace it with their new version which is based on a different and more reliable transport.

Sorry for the bad news!

Regards,
Alex
theaudiotweak
2,797 posts
 
Yes and it also sounds better...I know this first hand and with both ears.Tom
unlimited's avatar
unlimited OP
6 posts
 
Thanks for the remarks. Does the verdict change if I said that Krell SACD plays redbook CDs non-stop, while the problem appears with SACD playback only?
theaudiotweak
2,797 posts
 
No and that too will change. Tom
ziffle
11 posts
 
I too had a similar problem with the SACD Standard. The drive mechanism is the cause and Krell will replace it at no cost to you, no problem - if your unit is under warranty, it should be... having said that I hope it was a authorized dealer that sold it to you!!!!!

Dont loose faith yet, I can tell you you'll be very happy once the drive mechanism is all sorted out :-)
More to discover