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Krell SACD Standard problem

Hi, I bought a Krell SACD standard about a year ago. Very happy with its performance BUT over the past few days, during disc playback, music suddenly stops and I get a flashing "DISC" sign on the display. Tried the Burt Simpson solution of switching it off and then back on but after a while.. same problem. Help please....I am not very happy as I am located in Greece and it would be a pain to ship this thing to the States for service work plus I have paid about double what people in the States are paying to get hold of this piece of mac(rap)hinery.
128x128unlimited
sdatch
204 posts
 
Was anyone able to satiusfactorily resolve these issues? I just received a Krell SACD standard and it essentially barfed on the first disc I gave it. Best of all it sent a square wave through the system as it went down. I find it disturbing that Krell is still allowing these units to float around on the market place. Granted it's not like the pinto or a batch of bad meat, but still, when I sit down to listen I want to relax, not crap myself in response to transport failure.
brrgrr
163 posts
 
Is this the same transport they used in the 300CD ?
I sent two of them back , because of transport failures...Finally sold the last POS because it sounded like a buzz saw , audio wise. They lost another customer as well .
theaudiotweak
2,801 posts
 
The one I have had since August sounds better than the first...I have had no transport issues at all.Tom
sdatch
204 posts
 
Well, mine is on its way back to Krell. My local dealer and Krell actually handled the whole affair very nicely, and I'll basically get back a unit with a new transport at no charge. So on the customer service front I have no complaints.
theaudiotweak
2,801 posts
 
Sdatch when you get the new one let me know how it sounds compared to the original. Tom
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