Audio Research Sold

richopp-

Interesting.

We repair and upgrade both ARC and Mc based on 40+ years of experience. Since Mc has gone to hybrids and multilayer circuit boards, they have become less reliable and much more difficult to repair. For example, in recent integrateds and amps using the VT 120-150 series valves, if the valve fails it can often put a pulse through the driver that is 5x more voltage than it can handle causing it to fail. It can get worse with multi-layer boards. Hence a costly repair replacing the driver and adding a protection diode if the customer wishes. Sometimes the board traces melt in addition. Then the real fun starts....

MC could but do not protect the SS drivers with a $0.05 diode per valve- simple, no? - bad engineering design leaving out this textbook protection.

Just my $0.05.

@ivanj;
Is this true of current era ARC such as my Ref 150 SE too? IIRC, an arcing tube will take out one resistor that is fairly easy to replace. It is also my understanding that ARC refuses to resort to fail-safe protection based on their belief that all such devices degrade sound quality. From what I can see when I remove the cover to check bias, the circuit boards are high quality single layer and the circuit is fairly simple and the paths are short-so much so that getting access to the bias pots is not easy due to the tubes being so close. 
I already addressed the questionable path McIntosh has taken above. Your comments don't surprise me in the least. I am cautiously optimistic that the new ownership will be a good thing for the future of ARC. 
I am a former bicycle racer that still eats and breathes all things cycling. For every Pinarello remaining at the forefront of engineering innovation, there are four Masi's that have completely sold out their once iconic status for the sake of mass-marketing and peddling mediocrity, 

To those who listed my post in their comments:

When I visited the AR manufacturing line in the 1970's, what I saw was a group of nice ladies (mostly) going through what Mr. Johnson told me were the "best" components from each manufacturer. They measured them (supposedly the manufacturer or someone in the supply line had done this already to make sure AR only received the "best of the best" parts) and then discarded (returned) a number of them for not being up to AR standards.

So, despite pre-qualification of the individual parts, AR people were even MORE stringent than their suppliers in picking the individual parts that went into each item they produced.

From a business standpoint, this is obviously expensive--labor, returns, specifying only the "best" (by measurement) parts even be sent to them.  Thus, the $595.00 (then $650.00 and then $695.00) SP-3 pre-amps did not fail EVER under my watch.  I personally installed A-1 kits sent from the factory to many of them as the upgrades became available and none of them ever failed either.

Since this was a comparatively low-volume operation--back then, Lyric Hi Fi in NYC was their biggest dealer.  Mr. Johnson, or it might have been Wendell, told me they sold about 13 of their SP-3 pre-amps/month.  We sold about 2 in my small shop.  Given that there were fewer than 30 dealers in those days, it would not have been that hard to control total quality using such techniques.  Only 1 product from Audio Research ever arrived DOA at my shop, whereas most products from places like Nakamichi, a good product, and Phase Linear, an interesting product line, usually failed within a few weeks of purchase and had to be returned for repair.

SO, hopefully there will be a nice set of products coming out from them soon, and yes, changing a component or two in the signal path DOES change the "sound" as noted above.  This, I suppose, is why the dedication in the early days to only using the "best of the best" parts was Mr. Johnson's way of making sure each of his items were produced exactly as he designed them. 

Designs change, and components change, but as I posted, there are only so many paths to glory in tube-based consumer audio.  And yes, there were some items from them that were not as well done as others.  We can only hope that all their future products will be as good as they can be once again.  And, it remains a business, so must be profitable at the end of the day to endure, right?

Cheers!

It’s all about capitalization to maintain quality and service. I just took delivery of a Ref Phono 3SE and line 1 had an inoperative R channel despite the customary QC card stating full working order. The build quality on the new series is good but not exemplary. My 160S meters failed and to their credit ARC replaced the entire amp (now 160B) which has new meters from a new supplier (I was told). I have been a steady ARC customer since 1979, and I wish them well, but the sale/takeover/management change suggests loss of capital which in the current economic climate does not bode well. My most recent ARC experience is not fully reassuring either.

Audio Research has a terrible customer service. I tried to contact them a few times, but was so disappointed. I won't consider buying Audio Research again.