Opinions wanted on cantilever alignment

@rushfan71
when buying a new cartridge the manufacturer's alignment is the first thing I check before paying; if it is not aligned I do not purchase and the shopkeeper by mutual agreement sends it back to the supplier.

i would not accept that cartridge.  

Thank you everyone for contributing your thoughts to my question.

A big thank you to Mr. Johnathan Carr for responding. I have much respect for and confidence in a company like this.

I would like to note that my email to Lyra/Audioquest was answered by a gentleman named Patrick Alasdair.

The cartridge is being returned to the dealer, who has always been great in my past dealings with them, and it will be sent to Lyra for adjustment.

I don't think I'll be listening to Christmas records this year but I'm glad that something that has been in the back of mind has for sometime now is being settled especially at that price tag.

Chalking this one up to a learning experience.

@rushfan71
Of course, Mr. Alasdair has been the manager of the company for several years and personally responds to all emails requesting help or information.

Luckily, you are dealing with a company that has been around for awhile and that stands behind its products. I bought my Kleos new from a Lyra dealer, which turned out to be a very good thing as warranty service was required.