Hey Mike... glad you waited, you're going to like the Cool Copy unit. I was one of the "Bobs" at the demo you refered to. We ended up staying there another hour after you left!
Man, I didn't think I would get very many Cool Copy responses at the Asylum, but my mailbox was stuffed with inquiries this morning. I just finished answering them, so now onto this thread.
The following is cut and pasted from my email response(s) this morning.
(1)... we found that putting the Cool Copy on footers does appear to improve the quality of the copies. The ones that work best so far are the roller bearing type. We use the Darumas as the much higher priced Symposiums seemed like overkill.
(2)... with the lid closed, you'll notice that there are 2 vertical slotted, dark tinted windows above each drive. Cover these with photo blackout or electricians tape. This keeps extraneous light from affecting the laser (ymmv... we thought we heard a difference).
(3)... plug the AC adapter into a line conditioner if you have one. Less AC noise couldn't hurt.
(4)... the black ProDisc cdr's definitely worked better than the others we tried (Memorex black, Verbatim black and blue azo and Mobilfidelity Gold). We found them at this link for $30 per 100...
http://www.shop4tech.com/item2044.html
(5)... cd treatment, the Nanotech #8500 cd spray is fantastic. It's the first treatment I've encountered that made such an audible difference you don't have to go back and forth comparing to make sure. We compared it with all of the RealityCheck sprays, both versions of Vivid, old and new Auric, Optrix and Shine Ola. You can contact Steve Klein (the only source I know of) at
http://www.soundsofsilence.com/
This should get you started... more testing this weekend... so will post more on Sunday.