What's wrong with my speaker?


I have a pair of Vienna Acoustics Beethoven Baby Grand Symphony Edition loudspeakers. I love them; however, I’m having problems with one of the drive units. The 6” midrange composite cone on one of them crackles at high volumes. If I press in on the right side of the cone (looking at it), it goes away. Any ideas? See photo: https://www.icloud.com/sharedalbum/#B14532ODWwWHkn. Thanks for reading.
jwhite
If you are thinking of saving a bit of money by trying to repair it instead of replacing the driver you are mistaken.
@kenjit No not at all. I was only hoping that it was a stabilization issue and not a problem with the driver itself. I've heard tell of people adding foam etc. It's most likely not a wiring issue. I've checked all directly connected to the driver itself. All seem solid. It appears that you're implying that the driver is completely damaged. If that is the case, I'll write to Vienna Acoustics requesting the purchase of a replacement.
How loud? The beethovens with those smaller drivers in a small box will sound stressed above 96db
I measured the, ahem 7” woofers in my beethovens and I think actual cone size is 5.5”. I love them and will probably always have them but they aint head bangin speakers